General Conditions

RENTAL CONDITIONS AND INFORMATIONS

IMPORTANT: Rates do not include insurance: CDW, TP, PAI, SUPER CDW, WDW, and CPJ. All charges are VAT 18%. Both rates and government tax are subject to change without previous notice. All rates in Euros. Promotions and discounts not accumulate.

Terms of Payment:
Estimated rental costs have to be paid at rental celebration and any adjustments due might be applied at car return.

Guarantees for Rental:
The client must carry the following credit or debit cards recognized by Ilha Verde Rent a Car Visa, MasterCard, Eurocard, American Express, Diners to be blocked during the rental period and through insurance contracted, the values of the obligatory deductibles, cards (Avis, Europcar).

Driver’s Age:
Minimum 18 years old and with Ilha Verde Rent a car honored credit cards identification.

Young Driver:
Drivers up to 23 years old (inclusive) 2.25 € per day up to a maximum of 25.90 € per rental.

Fuel:
Is not included in the rates. Ilha Verde Rent a Car, cars are delivered with a full tank and must refilled with “Super, Unleaded 98 Octane’s” grade petrol or “Diesel” (as applicable) on termination of rental. Please ask for details of our prepaid fuel service option.

Supplement Refueling Service:
€ 11.50 Applied when the car is not return with a full tank.

Deliveries and Collections (Outside Ilha Verde Rent a Car Stations):
Free of charge in Ilha Verde Rent a Car Stations during normal office hours, outside an additional charge is applicable € 25.45.

Airport Service Charge:
€ 23.40 Per rental (Rentals starting at airports).

Airport Drop Off:
€ 11.70 Per rental (Not starting at airports).

Deliveries and Collections (Harbor and Pier):
Applied in all rental starts or drop off at Harbor and Pier:
- Santa Maria, Terceira, Pico, São Roque, Flores € 25,45 per rental.
- São Jorge harbor, Faial Horta gare, Pico Madalena gare € 11,70 per rental.

Supplement outside Normal Hours:
€ 31.65 Per hour applied as a rental contract is started or finished outside normal office hours from the rental. Supplement Administrative fee for handing fines or penalties: € 35.40

Supplement for Accident Management:
€ 59.00, applies for incident and regardless of customer’s responsibility on the accident.
Supplement For Non Cancellation Fee: € 59.00, client who do not cancel prior the allocated rental pick up time, or do not turn up 24 hours thereafter.

Supplement Road Charge:
€ 1.27 Per rental until maximum

Supplement to Road Code Violations:
€ 35.40 Whenever there are infringements of the road code.

Supplement for Accident Management:
€ 59.00 Applies for incident and regardless of customer’s responsibility on the accident.

Supplement of Cancellation of Reservations:
59.00 € Applied to all customers who do not cancel or modify the reservation until the time of the survey applied to the vehicle, or not start the rental within 24h00 subsequent to that time.

Extra Child Safety Seat:
€ 5,95 Per Day until maximum € 59.50 per rental

Extra GPS-Global Position System:
€ 11,80 Per day until maximum € 106,20 per rental

Circulation of inter-island vehicles:
Contact Reservation Department values under consultation.

Minimum Rental:
One day (24.00 hours)

Rates Include:
Insurance as described in the following item below, oil, greasing and normal maintenance of the car.

Insurance:
Rates include Unlimited Public Liability until € 50.000.000.00, the renter is responsible for all damage caused in the car, as well as the days of immobilization.

Additional Driver:
To be covered by insurance, drivers must be duly mentioned in the Rental Agreement, cost € 29.50 per rental

CDW Insurance (Collision Damage Waiver):
This liability may be waived upon payment of an additional CDW, which must be accepted at the beginning of the rental and proceed accordingly. In case of accident client responsible for the Non Waivable Excess. In the absence of deliberate violation of the Terms and Conditions of the rental agreement or gross negligence, the renter is liable for damage caused to the Ilha Verde car.

TP Insurance (Theft Protection):
In the absence of deliberate violation of the Terms and Conditions of the rental agreement or gross negligence, the renter is liable for theft off all or part to the Ilha Verde car. This liability may be waived upon payment of an additional TP, which must be accepted at the beginning of the rental in conjunction with Super CDW and proceed accordingly.

SUPER CDW Insurance:
Customer’s Non Waivable Excess liability may be reduced to € 59.51 if Super CDW is purchased at the beginning of rental with CDW and TP. Not available for groups N/Y/O. The Super CDW doesn’t cover: Damage under the car and rim or tire destroyed.

WDW Insurance (Windscreen Damage Waiver):
This coverage provides, if purchased at the beginning of the rental, with CDW, TP, Super CDW, reduced the charge for Minimum Non Waivable Charge. Not available for groups H/H1/K/M/N/Y.

CPJ (Tire/Rim Damage Waiver):
This coverage provides, if purchased at the beginning of the rental, exempt payment of damages in rim and tires. Not available for groups H/H1/K/M/N/S/Y*.

Personal Assistance Coverage (P.A.I):
This coverage the following maximum cover renter and each passenger, disablement or death € 14.963.94 and medical expenses € 1.496.39.
 

Table of Insurance and deductable:

Group Deductible Maximum s/CDW CDW p/day TP p/day Mandatory Deductibles P.A.I p/day Super CDW p/day WDW p/day CPJ p/day Deductible Minimum Required
A € 14.515,00 € 11,60 € 5,59 € 890,19 € 3.61 € 10.38 € 1.27 € 5.90 € 59.51
B € 14.515,00 € 14,75 € 6,31 € 1.069,22 € 3.61 € 11.39 € 1.27 € 5.90  € 59.51 
C/I/R € 16.290,00 € 15,77 € 7,38 € 1.187,22 € 3.61 € 12.46 € 1.27 € 5.90  € 59.51 
D/E/F/J/L/M/P/Q/S/T/U € 21.407,00 € 16,89 € 7,43 € 1.290,78 € 3.61 € 14.50 € 1.27 € 5.90  € 59.51 
G/H/H1/K/W/V € 36.550,00 € 21,06 € 10,58 € 2.078,45 € 3.61 € 20.70 N/A N/A  € 59.51 
N/N1/Y € 43.150,00 € 21,06 € 10,58 € 2.078,45 € 3.61 N/A N/A N/A  N/A 
O € 58.000,00 € 22,18 € 11,60 € 3.105,28 € 3.61 N/A N/A N/A  N/A 
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